Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)

Active Recall Announced December 10, 2020 CPSC #21712

Quick answer

Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert) is CPSC recall #21712, announced on December 10, 2020. The CPSC cites the following hazard: This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820 The remedy is consumers should immediately stop using the recalled warmers and contact scentsy for a full refund. scentsy will issue refunds for all luminary jack warmers and affected bless this home warmers after consumers email scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. consumers with a bless this home warmer should contact scentsy for further instructions to determine if their bless this home warmers are affected. scentsy is contacting purchasers directly.. Affected brand: Scentsy Inc..

Hazard

This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820

Affected products

Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer

Recalled brands

Scentsy Inc.

Remedy

Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.

Recall date

December 10, 2020

Categories

Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer

Frequently asked questions

What is CPSC recall #21712?

CPSC recall #21712 covers Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 10, 2020. The CPSC cites the following hazard: This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820

What is the remedy for recall #21712?

The CPSC remedy for recall #21712 is consumers should immediately stop using the recalled warmers and contact scentsy for a full refund. scentsy will issue refunds for all luminary jack warmers and affected bless this home warmers after consumers email scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. consumers with a bless this home warmer should contact scentsy for further instructions to determine if their bless this home warmers are affected. scentsy is contacting purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2021/Scentsy-Recalls-Electrical-Oil-Warmers-Due-to-Fire-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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