Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Active Recall Announced December 9, 2020 CPSC #21042

Quick answer

Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard is CPSC recall #21042, announced on December 9, 2020. The CPSC cites the following hazard: This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length. The remedy is consumers should immediately unplug and discontinue use of the generator and contact neptune benson for a free inspection and repair or replacement.. Affected brands: Neptune Benson, Delta UV Corporation.

Hazard

This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

Affected products

Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas

Recalled brands

Neptune Benson, Delta UV Corporation

Remedy

Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

Recall date

December 9, 2020

Categories

Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas

Frequently asked questions

What is CPSC recall #21042?

CPSC recall #21042 covers Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on December 9, 2020. The CPSC cites the following hazard: This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

What is the remedy for recall #21042?

The CPSC remedy for recall #21042 is consumers should immediately unplug and discontinue use of the generator and contact neptune benson for a free inspection and repair or replacement.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2021/Neptune-Benson-Recalls-Delta-Ultra-Violet-Generators-For-Pools-and-Spas-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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