Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

Active Recall Announced March 19, 2020 CPSC #20728

Quick answer

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) is CPSC recall #20728, announced on March 19, 2020. The CPSC cites the following hazard: This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame. The remedy is consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. the firm is contacting all known purchasers and providing a free repair kit including installation instructions.. Affected brand: Woom bikes USA, Austin, Texas.

Hazard

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

Affected products

Woom model 4, 5, 6 bicycles

Recalled brands

Woom bikes USA, Austin, Texas

Remedy

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Recall date

March 19, 2020

Categories

Woom model 4, 5, 6 bicycles

Frequently asked questions

What is CPSC recall #20728?

CPSC recall #20728 covers Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on March 19, 2020. The CPSC cites the following hazard: This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

What is the remedy for recall #20728?

The CPSC remedy for recall #20728 is consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. the firm is contacting all known purchasers and providing a free repair kit including installation instructions.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/Woom-bikes-USA-Recalls-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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