Quick answer
WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards is CPSC recall #20177, announced on September 9, 2020. The CPSC cites the following hazard: This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors. The remedy is consumers should immediately stop using the recalled personal mobility vehicle and contact whill for a free replacement control pad.. Affected brands: WHILL, Inc. (Japan), WHILL, Inc. (USA).
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
Affected products
WHILL Personal Electric Vehicles, Model Ci
Recalled brands
WHILL, Inc. (Japan), WHILL, Inc. (USA)
Remedy
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Recall date
September 9, 2020
CPSC recall #20177 covers WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on September 9, 2020. The CPSC cites the following hazard: This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
The CPSC remedy for recall #20177 is consumers should immediately stop using the recalled personal mobility vehicle and contact whill for a free replacement control pad.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/WHILL-Recalls-WHILL-Personal-Electric-Vehicles-Due-to-Crash-and-Injury-Hazards. RecallDocket links to it from this page.
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