Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards

Active Recall Announced June 17, 2020 CPSC #20138

Quick answer

Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards is CPSC recall #20138, announced on June 17, 2020. The CPSC cites the following hazard: This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum. The remedy is consumers should immediately unplug and stop using their affected srx vacuum and contact an authorized rainbow distributor for a free repair.. Affected brand: Rexair LLC.

Hazard

This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.

Affected products

Rainbow SRX Vacuums

Recalled brands

Rexair LLC

Remedy

Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.

Recall date

June 17, 2020

Categories

Rainbow SRX Vacuums

Frequently asked questions

What is CPSC recall #20138?

CPSC recall #20138 covers Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on June 17, 2020. The CPSC cites the following hazard: This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.

What is the remedy for recall #20138?

The CPSC remedy for recall #20138 is consumers should immediately unplug and stop using their affected srx vacuum and contact an authorized rainbow distributor for a free repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/Rexair-Recalls-to-Repair-Rainbow-SRX-Vacuums-Due-to-Fire-and-Burn-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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