Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards

Active Recall Announced December 6, 2019 CPSC #20036

Quick answer

Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards is CPSC recall #20036, announced on December 6, 2019. The CPSC cites the following hazard: This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle. The remedy is consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.. Affected brand: Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc..

Hazard

This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.

Affected products

Surly front bicycle racks

Recalled brands

Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc.

Remedy

Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.

Recall date

December 6, 2019

Categories

Surly front bicycle racks

Frequently asked questions

What is CPSC recall #20036?

CPSC recall #20036 covers Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on December 6, 2019. The CPSC cites the following hazard: This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.

What is the remedy for recall #20036?

The CPSC remedy for recall #20036 is consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/Surly-Bikes-Recalls-Bicycle-Racks-Due-to-Crash-and-Injury-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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