Quick answer
Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores is CPSC recall #20020, announced on November 14, 2019. The CPSC cites the following hazard: This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684 The remedy is consumers should immediately stop using the recalled microwave ovens and contact sears for a free in-home repair.. Affected brands: Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., Sears Holdings Management Corporation.
This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684
Affected products
Kenmore Elite Microwave Ovens
Recalled brands
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., Sears Holdings Management Corporation
Remedy
Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.
Recall date
November 14, 2019
CPSC recall #20020 covers Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores, announced by the U.S. Consumer Product Safety Commission on November 14, 2019. The CPSC cites the following hazard: This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684
The CPSC remedy for recall #20020 is consumers should immediately stop using the recalled microwave ovens and contact sears for a free in-home repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free