Quick answer
Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard is CPSC recall #20009, announced on October 10, 2019. The CPSC cites the following hazard: This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA The remedy is consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. while awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.. Affected brand: Carrier Corporation.
This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA
Affected products
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps
Recalled brands
Carrier Corporation
Remedy
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Recall date
October 10, 2019
CPSC recall #20009 covers Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on October 10, 2019. The CPSC cites the following hazard: This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA
The CPSC remedy for recall #20009 is consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. while awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/Carrier-Recalls-Carrier-and-BryantBranded-Heat-Pumps-Due-to-Fire-Hazard. RecallDocket links to it from this page.
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