VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

Active Recall Announced October 3, 2019 CPSC #20004

Quick answer

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard is CPSC recall #20004, announced on October 3, 2019. The CPSC cites the following hazard: This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019). The remedy is consumers should immediately stop using the recalled valve kits, disconnect power to the uv water treatment system and visit viqua's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.. Affected brand: VIQUA.

Hazard

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Affected products

VIQUA Solenoid Valve Kits

Recalled brands

VIQUA

Remedy

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Recall date

October 3, 2019

Categories

VIQUA Solenoid Valve Kits

Frequently asked questions

What is CPSC recall #20004?

CPSC recall #20004 covers VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard, announced by the U.S. Consumer Product Safety Commission on October 3, 2019. The CPSC cites the following hazard: This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

What is the remedy for recall #20004?

The CPSC remedy for recall #20004 is consumers should immediately stop using the recalled valve kits, disconnect power to the uv water treatment system and visit viqua's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2020/VIQUA-Recalls-Solenoid-Valve-Kits-for-UV-Water-Treatment-Systems-Due-to-Electrical-Shock-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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