Quick answer
Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert) is CPSC recall #19738, announced on April 17, 2019. The CPSC cites the following hazard: This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging. The remedy is consumers should immediately stop using the recalled heaters and contact heat hero for a free replacement unit, including shipping. heat hero is contacting all known purchasers directly. Affected brand: Heat Hero LLC.
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
Affected products
Portable mini heaters
Recalled brands
Heat Hero LLC
Remedy
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Recall date
April 17, 2019
CPSC recall #19738 covers Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on April 17, 2019. The CPSC cites the following hazard: This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
The CPSC remedy for recall #19738 is consumers should immediately stop using the recalled heaters and contact heat hero for a free replacement unit, including shipping. heat hero is contacting all known purchasers directly. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/Heat-Hero-Recalls-Portable-Plug-in-Heaters-Due-to-Fire-and-Burn-Hazards-Recall-Alert. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free