Quick answer
myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert) is CPSC recall #19729, announced on March 19, 2019. The CPSC cites the following hazard: This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay. The remedy is consumers should immediately stop using the recalled bicycle and take it to an authorized stromer dealer for a free repair. mystromer is contacting all known purchasers directly.. Affected brand: myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG.
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
Affected products
Stromer ST5 electric bicycles
Recalled brands
myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG
Remedy
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
Recall date
March 19, 2019
CPSC recall #19729 covers myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on March 19, 2019. The CPSC cites the following hazard: This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
The CPSC remedy for recall #19729 is consumers should immediately stop using the recalled bicycle and take it to an authorized stromer dealer for a free repair. mystromer is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/myStromer-Recalls-Electric-Bicycles-Due-to-Crash-and-Injury-Hazards-Recall-Alert. RecallDocket links to it from this page.
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