Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)

Active Recall Announced October 10, 2018 CPSC #19704

Quick answer

Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert) is CPSC recall #19704, announced on October 10, 2018. The CPSC cites the following hazard: This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents. The remedy is consumers should immediately stop using the recalled mountain bikes and contact canyon to receive free replacement and installation of chainstays. canyon is contacting all known purchasers directly.. Affected brands: A&I Industries Ltd., Canyon USA, Carlsbad, Calif..

Hazard

This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.

Affected products

Mountain bikes

Recalled brands

A&I Industries Ltd., Canyon USA, Carlsbad, Calif.

Remedy

Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.

Recall date

October 10, 2018

Categories

Mountain bikes

Frequently asked questions

What is CPSC recall #19704?

CPSC recall #19704 covers Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on October 10, 2018. The CPSC cites the following hazard: This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.

What is the remedy for recall #19704?

The CPSC remedy for recall #19704 is consumers should immediately stop using the recalled mountain bikes and contact canyon to receive free replacement and installation of chainstays. canyon is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/Canyon-Recalls-Mountain-Bikes-Due-to-Crash-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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