Quick answer
Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards is CPSC recall #19189, announced on August 28, 2019. The CPSC cites the following hazard: This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS The remedy is consumers should immediately contact whirlpool to arrange for a free installation of a replacement cooktop. when not in use, turn the unit off at the circuit breaker. do not leave flammable materials or empty cookware on or near the cooktop.. Affected brand: Whirlpool Corporation.
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS
Affected products
Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls
Recalled brands
Whirlpool Corporation
Remedy
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
Recall date
August 28, 2019
CPSC recall #19189 covers Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on August 28, 2019. The CPSC cites the following hazard: This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS
The CPSC remedy for recall #19189 is consumers should immediately contact whirlpool to arrange for a free installation of a replacement cooktop. when not in use, turn the unit off at the circuit breaker. do not leave flammable materials or empty cookware on or near the cooktop.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/Whirlpool-Recalls-Glass-Cooktops-with-Touch-Controls-Due-to-Burn-and-Fire-Hazards. RecallDocket links to it from this page.
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