VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards

Active Recall Announced July 16, 2019 CPSC #19167

Quick answer

VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards is CPSC recall #19167, announced on July 16, 2019. The CPSC cites the following hazard: This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide. The remedy is consumers should immediately remove their speaker from the wall mount and contact vivo to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.. Affected brands: Lumi Legend Corp., VIVO.

Hazard

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.

Affected products

VIVO MOUNT-PLAY5 speaker wall mounts

Recalled brands

Lumi Legend Corp., VIVO

Remedy

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.

Recall date

July 16, 2019

Categories

VIVO MOUNT-PLAY5 speaker wall mounts

Frequently asked questions

What is CPSC recall #19167?

CPSC recall #19167 covers VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on July 16, 2019. The CPSC cites the following hazard: This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.

What is the remedy for recall #19167?

The CPSC remedy for recall #19167 is consumers should immediately remove their speaker from the wall mount and contact vivo to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/VIVO-Recalls-Speaker-Wall-Mounts-Due-to-Fall-and-Injury-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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