Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Active Recall Announced February 6, 2019 CPSC #19060

Quick answer

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard is CPSC recall #19060, announced on February 6, 2019. The CPSC cites the following hazard: This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com The remedy is consumers should immediately stop using the recalled hybrid power adapters and contact dell for instructions on receiving a free replacement adapter.. Affected brands: Lite-On Technology Corporation of Taipei, Taiwan, Dell Inc. of Round Rock, Texas.

Hazard

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Affected products

Hybrid Power Adapters sold with Power Banks

Recalled brands

Lite-On Technology Corporation of Taipei, Taiwan, Dell Inc. of Round Rock, Texas

Remedy

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

Recall date

February 6, 2019

Categories

Hybrid Power Adapters sold with Power Banks

Frequently asked questions

What is CPSC recall #19060?

CPSC recall #19060 covers Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard, announced by the U.S. Consumer Product Safety Commission on February 6, 2019. The CPSC cites the following hazard: This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

What is the remedy for recall #19060?

The CPSC remedy for recall #19060 is consumers should immediately stop using the recalled hybrid power adapters and contact dell for instructions on receiving a free replacement adapter.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/Dell-Recalls-Hybrid-Power-Adapters-Sold-with-Power-Banks-Due-to-Shock-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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