Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

Active Recall Announced October 25, 2018 CPSC #19022

Quick answer

Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard is CPSC recall #19022, announced on October 25, 2018. The CPSC cites the following hazard: This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway. The remedy is consumers should immediately stop using the recalled elevators and contact waupaca elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. waupaca elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.. Affected brand: Waupaca Elevator Company of Appleton, Wis..

Hazard

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

Affected products

Residential elevators

Recalled brands

Waupaca Elevator Company of Appleton, Wis.

Remedy

Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.

Recall date

October 25, 2018

Categories

Residential elevators

Frequently asked questions

What is CPSC recall #19022?

CPSC recall #19022 covers Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard, announced by the U.S. Consumer Product Safety Commission on October 25, 2018. The CPSC cites the following hazard: This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

What is the remedy for recall #19022?

The CPSC remedy for recall #19022 is consumers should immediately stop using the recalled elevators and contact waupaca elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. waupaca elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2019/Waupaca-Elevator-Recalls-to-Inspect-Elevators-Due-to-Injury-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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