Quick answer
Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) is CPSC recall #18722, announced on February 6, 2018. The CPSC cites the following hazard: The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs. The remedy is consumers should immediately stop using the recalled mugs and contact tiffany & co. for a full refund plus a $100 gift card. consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local tiffany & co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact tiffany & co. to dispatch a shipping carrier to the consumer's location to pick up the mug. if broken, do not attempt to return the mug. carefully dispose of the glass and contact tiffany & co. for the refund and gift card. tiffany is directly contacting consumers who purchased the recalled mugs.. Affected brands: STEKLARNA ROGAŠKA D.D., Tiffany and Company, Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO.
The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.
Affected products
Wheat Leaf Crystal Mugs
Recalled brands
STEKLARNA ROGAŠKA D.D., Tiffany and Company, Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO
Remedy
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
Recall date
February 6, 2018
CPSC recall #18722 covers Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on February 6, 2018. The CPSC cites the following hazard: The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.
The CPSC remedy for recall #18722 is consumers should immediately stop using the recalled mugs and contact tiffany & co. for a full refund plus a $100 gift card. consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local tiffany & co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact tiffany & co. to dispatch a shipping carrier to the consumer's location to pick up the mug. if broken, do not attempt to return the mug. carefully dispose of the glass and contact tiffany & co. for the refund and gift card. tiffany is directly contacting consumers who purchased the recalled mugs.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2018/Tiffany-Co-Recalls-Crystal-Mugs-Due-to-Burn-and-Laceration-Hazards-Recall-Alert. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free