Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards

Active Recall Announced August 15, 2018 CPSC #18205

Quick answer

Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards is CPSC recall #18205, announced on August 15, 2018. The CPSC cites the following hazard: This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer. The remedy is consumers should immediately stop using the hair dryers and contact xtava to receive a free replacement hair dryer.. Affected brand: Xtava LLC.

Hazard

This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.

Affected products

Allure and Allure Pro hair dryers

Recalled brands

Xtava LLC

Remedy

Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.

Recall date

August 15, 2018

Categories

Allure and Allure Pro hair dryers

Frequently asked questions

What is CPSC recall #18205?

CPSC recall #18205 covers Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards, announced by the U.S. Consumer Product Safety Commission on August 15, 2018. The CPSC cites the following hazard: This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.

What is the remedy for recall #18205?

The CPSC remedy for recall #18205 is consumers should immediately stop using the hair dryers and contact xtava to receive a free replacement hair dryer.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2018/Xtava-Recalls-Allure-Hair-Dryers-Due-to-Fire-Burn-and-Electrical-Shock-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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