Quick answer
Southwire Recalls Wi-Fi Switches Due to Fire Hazard is CPSC recall #18124, announced on March 15, 2018. The CPSC cites the following hazard: This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front. The remedy is consumers should immediately stop using the recalled switches and contact southwire to receive $4 to purchase a standard (non wi-fi) replacement switch. in addition, consumers will receive a full refund once the recalled wi-fi switch is returned to southwire. consumers should hire an electrician to perform the replacement and southwire will reimburse them for this cost.. Affected brand: Southwire Company, LLC.
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
Affected products
WiOn Indoor In-wall Wi-Fi Switches
Recalled brands
Southwire Company, LLC
Remedy
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Recall date
March 15, 2018
CPSC recall #18124 covers Southwire Recalls Wi-Fi Switches Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on March 15, 2018. The CPSC cites the following hazard: This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
The CPSC remedy for recall #18124 is consumers should immediately stop using the recalled switches and contact southwire to receive $4 to purchase a standard (non wi-fi) replacement switch. in addition, consumers will receive a full refund once the recalled wi-fi switch is returned to southwire. consumers should hire an electrician to perform the replacement and southwire will reimburse them for this cost.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Southwire Recalls Wi-Fi Switches Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2018/Southwire-Recalls-Wi-Fi-Switches-Due-to-Fire-Hazard. RecallDocket links to it from this page.
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