Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

Active Recall Announced February 6, 2018 CPSC #18094

Quick answer

Lenovo Recalls ThinkPad Laptops Due to Fire Hazard is CPSC recall #18094, announced on February 6, 2018. The CPSC cites the following hazard: This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop. The remedy is consumers should immediately visit https://support.lenovo.com/x1c_5gen_recall to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. if the laptop is included in the recall, stop using it immediately.. Affected brands: Lenovo PC, Lenovo Inc..

Hazard

This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Affected products

ThinkPad X1 Carbon Laptops (5th Generation)

Recalled brands

Lenovo PC, Lenovo Inc.

Remedy

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Recall date

February 6, 2018

Categories

ThinkPad X1 Carbon Laptops (5th Generation)

Frequently asked questions

What is CPSC recall #18094?

CPSC recall #18094 covers Lenovo Recalls ThinkPad Laptops Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on February 6, 2018. The CPSC cites the following hazard: This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

What is the remedy for recall #18094?

The CPSC remedy for recall #18094 is consumers should immediately visit https://support.lenovo.com/x1c_5gen_recall to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. if the laptop is included in the recall, stop using it immediately.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Lenovo Recalls ThinkPad Laptops Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2018/Lenovo-Recalls-ThinkPad-Laptops-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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