Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

Active Recall Announced December 5, 2017 CPSC #18047

Quick answer

Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard is CPSC recall #18047, announced on December 5, 2017. The CPSC cites the following hazard: This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long. The remedy is consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact netgear for a full refund.. Affected brand: Netgear Inc..

Hazard

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

Affected products

Power adapters for outdoor Arlo cameras

Recalled brands

Netgear Inc.

Remedy

Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Recall date

December 5, 2017

Categories

Power adapters for outdoor Arlo cameras

Frequently asked questions

What is CPSC recall #18047?

CPSC recall #18047 covers Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on December 5, 2017. The CPSC cites the following hazard: This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

What is the remedy for recall #18047?

The CPSC remedy for recall #18047 is consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact netgear for a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2018/Netgear-Recalls-Power-Adapters-for-Outdoor-Cameras-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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