Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)

Active Recall Announced July 28, 2017 CPSC #17760

Quick answer

Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert) is CPSC recall #17760, announced on July 28, 2017. The CPSC cites the following hazard: This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser. The remedy is consumers should immediately unplug the water dispensers and stop using them. nestlé waters is contacting consumers directly to schedule installation of a replacement unit. consumers with questions should contact nestlé waters.. Affected brands: Water Solutions (Hong Kong) Limited of Hong Kong, Nestlé Waters North America Inc., MTN Products Inc..

Hazard

This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

Affected products

AccuPure floor-standing filtration dispensers

Recalled brands

Water Solutions (Hong Kong) Limited of Hong Kong, Nestlé Waters North America Inc., MTN Products Inc.

Remedy

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.

Recall date

July 28, 2017

Categories

AccuPure floor-standing filtration dispensers

Frequently asked questions

What is CPSC recall #17760?

CPSC recall #17760 covers Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on July 28, 2017. The CPSC cites the following hazard: This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

What is the remedy for recall #17760?

The CPSC remedy for recall #17760 is consumers should immediately unplug the water dispensers and stop using them. nestlé waters is contacting consumers directly to schedule installation of a replacement unit. consumers with questions should contact nestlé waters.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/Nestle-Waters-North-America-Recalls-AccuPure-Water-Dispensers-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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