Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)

Active Recall Announced November 29, 2016 CPSC #17715

Quick answer

Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert) is CPSC recall #17715, announced on November 29, 2016. The CPSC cites the following hazard: This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities. The remedy is consumers should immediately stop using the recalled climbmills and contact johnson health tech north america to schedule a free repair. johnson is contacting purchasers of the recalled climbmills directly.. Affected brand: Johnson Health Tech North America.

Hazard

This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.

Affected products

Matrix ClimbMills

Recalled brands

Johnson Health Tech North America

Remedy

Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.

Recall date

November 29, 2016

Categories

Matrix ClimbMills

Frequently asked questions

What is CPSC recall #17715?

CPSC recall #17715 covers Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on November 29, 2016. The CPSC cites the following hazard: This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.

What is the remedy for recall #17715?

The CPSC remedy for recall #17715 is consumers should immediately stop using the recalled climbmills and contact johnson health tech north america to schedule a free repair. johnson is contacting purchasers of the recalled climbmills directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/Johnson-Health-Tech-Recalls-Matrix-ClimbMills. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls