NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

Active Recall Announced August 8, 2017 CPSC #17201

Quick answer

NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard is CPSC recall #17201, announced on August 8, 2017. The CPSC cites the following hazard: This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled. The remedy is consumers should immediately stop using the recalled european plug heads and contact nvidia for a free replacement.. Affected brand: NVIDIA Corp..

Hazard

This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

Affected products

European plug heads for NVIDIA SHIELD™ power adaptors

Recalled brands

NVIDIA Corp.

Remedy

Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.

Recall date

August 8, 2017

Categories

European plug heads for NVIDIA SHIELD™ power adaptors

Frequently asked questions

What is CPSC recall #17201?

CPSC recall #17201 covers NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard, announced by the U.S. Consumer Product Safety Commission on August 8, 2017. The CPSC cites the following hazard: This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

What is the remedy for recall #17201?

The CPSC remedy for recall #17201 is consumers should immediately stop using the recalled european plug heads and contact nvidia for a free replacement.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/NVIDIA-Recalls-European-Plug-Heads-Sold-with-Power-Adaptors. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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