Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards

Active Recall Announced April 26, 2017 CPSC #17140

Quick answer

Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards is CPSC recall #17140, announced on April 26, 2017. The CPSC cites the following hazard: This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver. The remedy is consumers should immediately stop using bicycles with the recalled stems and contact chromag for free replacement bolts for the stem.. Affected brand: Riser Holdings Ltd., of Canada, dba Chromag Bikes.

Hazard

This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

Affected products

Chromag bicycle stems

Recalled brands

Riser Holdings Ltd., of Canada, dba Chromag Bikes

Remedy

Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.

Recall date

April 26, 2017

Categories

Chromag bicycle stems

Frequently asked questions

What is CPSC recall #17140?

CPSC recall #17140 covers Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on April 26, 2017. The CPSC cites the following hazard: This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

What is the remedy for recall #17140?

The CPSC remedy for recall #17140 is consumers should immediately stop using bicycles with the recalled stems and contact chromag for free replacement bolts for the stem.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/Chromag-Bicycle-Stems-Recalled-by-Riser-Holdings. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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