Quick answer
HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards is CPSC recall #17071, announced on January 24, 2017. The CPSC cites the following hazard: This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. The remedy is consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact hp for a free replacement battery. until a replacement battery is received, consumers should use the notebook computer by plugging it into ac power only. batteries previously identified as not affected by the june 2016 recall could be included in this expanded announcement. consumers are urged to recheck their batteries.. Affected brand: HP Inc..
This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Affected products
Lithium-ion batteries used in HP notebook computers
Recalled brands
HP Inc.
Remedy
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
Recall date
January 24, 2017
CPSC recall #17071 covers HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on January 24, 2017. The CPSC cites the following hazard: This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
The CPSC remedy for recall #17071 is consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact hp for a free replacement battery. until a replacement battery is received, consumers should use the notebook computer by plugging it into ac power only. batteries previously identified as not affected by the june 2016 recall could be included in this expanded announcement. consumers are urged to recheck their batteries.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/HP-Expands-Recall-of-Batteries-for-HP-and-Compaq-Notebook-Computers. RecallDocket links to it from this page.
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