Quick answer
Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards is CPSC recall #17064, announced on January 4, 2017. The CPSC cites the following hazard: This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery. The remedy is consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. if it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. until a replacement battery pack is received, consumers should use the laptop by plugging into ac power only. battery packs previously identified as not affected by the march 30, 2016 recall are included in this expanded announcement.. Affected brands: Panasonic, Toshiba America Information Systems Inc..
This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
Affected products
Panasonic battery packs used in Toshiba laptop computers
Recalled brands
Panasonic, Toshiba America Information Systems Inc.
Remedy
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.
Recall date
January 4, 2017
CPSC recall #17064 covers Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on January 4, 2017. The CPSC cites the following hazard: This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
The CPSC remedy for recall #17064 is consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. if it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. until a replacement battery pack is received, consumers should use the laptop by plugging into ac power only. battery packs previously identified as not affected by the march 30, 2016 recall are included in this expanded announcement.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2017/Toshiba-Expands-Recall-of-Laptop-Computer-Battery-Packs. RecallDocket links to it from this page.
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