School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert)

Active Recall Announced January 14, 2016 CPSC #16721

Quick answer

School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert) is CPSC recall #16721, announced on January 14, 2016. The CPSC cites the following hazard: This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342. The remedy is consumers should immediately stop using the recalled stools and contact school specialty for a full refund or merchandise credit. consumers who received replacement stools in the previous recall should also contact the school specialty for a full refund or merchandise credit. school specialty is contacting consumers directly.. Affected brand: School Specialty Inc..

Hazard

This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.

Affected products

Classroom Select NeoRok Stools

Recalled brands

School Specialty Inc.

Remedy

Consumers should immediately stop using the recalled stools and contact School Specialty for a full refund or merchandise credit. Consumers who received replacement stools in the previous recall should also contact the School Specialty for a full refund or merchandise credit. School Specialty is contacting consumers directly.

Recall date

January 14, 2016

Categories

Bar and Kitchen Stools

Frequently asked questions

What is CPSC recall #16721?

CPSC recall #16721 covers School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on January 14, 2016. The CPSC cites the following hazard: This recall involves new and previously recalled 18-inch tall and 20-inch tall Classroom Select NeoRok Stools with a tilting and rocking feature, for use by children in the classroom. The stools have a round black rubber seat insert with a solid color plastic seat and black rimmed base. The Classroom Select logo is printed on one side of the base and the NeoRok name is printed on the other side of the base. The stools were sold in 12 colors: Cardinal (red), Claret (maroon), Ebony (black), Imperial (blue), Lilac (purple), Marine (navy blue), Nickel (silver), Paprika (orange), Periwinkle (light blue), Pistachio (green), Saffron (yellow) and Slate (gray). Recalled 18-inch stools are item number 1496340 and recalled 20-inch stools are item number 1496342.

What is the remedy for recall #16721?

The CPSC remedy for recall #16721 is consumers should immediately stop using the recalled stools and contact school specialty for a full refund or merchandise credit. consumers who received replacement stools in the previous recall should also contact the school specialty for a full refund or merchandise credit. school specialty is contacting consumers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell School Specialty Expands NeoRok Stools Recall Due to Fall Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/School-Specialty-Expands-NeoRok-Stools. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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