Quick answer
Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards is CPSC recall #16267, announced on September 20, 2016. The CPSC cites the following hazard: This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled. The remedy is consumers should immediately stop using the recalled battery packs and contact denon for a free replacement battery pack, including shipping.. Affected brand: Denon Electronics (USA) LLC.
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
Affected products
HEOS 1 Go Pack rechargeable battery packs
Recalled brands
Denon Electronics (USA) LLC
Remedy
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Recall date
September 20, 2016
CPSC recall #16267 covers Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on September 20, 2016. The CPSC cites the following hazard: This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
The CPSC remedy for recall #16267 is consumers should immediately stop using the recalled battery packs and contact denon for a free replacement battery pack, including shipping.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Denon-Recalls-Rechargeable-Battery-Packs. RecallDocket links to it from this page.
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