Quick answer
Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards is CPSC recall #16266, announced on September 15, 2016. The CPSC cites the following hazard: This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197. The remedy is consumers should immediately stop using and power down the recalled galaxy note7 devices purchased before september 15, 2016. contact the wireless carrier, retail outlet or samsung.com where you purchased your device to receive free of charge a new galaxy note7 with a different battery, a refund or a new replacement device. go to www.samsung.com for more details.. Affected brand: Samsung Electronics America Inc..
This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.
Affected products
Samsung Galaxy Note7 smartphones sold prior to September 15, 2016
Recalled brands
Samsung Electronics America Inc.
Remedy
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
Recall date
September 15, 2016
CPSC recall #16266 covers Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on September 15, 2016. The CPSC cites the following hazard: This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.
The CPSC remedy for recall #16266 is consumers should immediately stop using and power down the recalled galaxy note7 devices purchased before september 15, 2016. contact the wireless carrier, retail outlet or samsung.com where you purchased your device to receive free of charge a new galaxy note7 with a different battery, a refund or a new replacement device. go to www.samsung.com for more details.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free