Porta Recalls Residential Elevators Due to Serious Fall Hazard

Active Recall Announced August 3, 2016 CPSC #16238

Quick answer

Porta Recalls Residential Elevators Due to Serious Fall Hazard is CPSC recall #16238, announced on August 3, 2016. The CPSC cites the following hazard: This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it. The remedy is consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.. Affected brand: Porta Inc..

Hazard

This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.

Affected products

Residential elevators with electro mechanical door locks (EMDLs)

Recalled brands

Porta Inc.

Remedy

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Recall date

August 3, 2016

Categories

Elevators

Frequently asked questions

What is CPSC recall #16238?

CPSC recall #16238 covers Porta Recalls Residential Elevators Due to Serious Fall Hazard, announced by the U.S. Consumer Product Safety Commission on August 3, 2016. The CPSC cites the following hazard: This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.

What is the remedy for recall #16238?

The CPSC remedy for recall #16238 is consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Porta Recalls Residential Elevators Due to Serious Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Porta-Recalls-Residential-Elevators. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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