Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Active Recall Announced July 6, 2016 CPSC #16215

Quick answer

Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard is CPSC recall #16215, announced on July 6, 2016. The CPSC cites the following hazard: This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger. The remedy is consumers should immediately stop using these recalled products and contact razor to return their hoverboard for a free replacement hoverboard that is certified to comply with ul 2272.. Affected brand: Razor USA LLC.

Hazard

This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

Affected products

Self-balancing scooters/hoverboards

Recalled brands

Razor USA LLC

Remedy

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Recall date

July 6, 2016

Categories

Powered Scooters or Skateboards

Frequently asked questions

What is CPSC recall #16215?

CPSC recall #16215 covers Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on July 6, 2016. The CPSC cites the following hazard: This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

What is the remedy for recall #16215?

The CPSC remedy for recall #16215 is consumers should immediately stop using these recalled products and contact razor to return their hoverboard for a free replacement hoverboard that is certified to comply with ul 2272.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Razor-Recalls-Self-Balancing-Scooters-Hoverboards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls