Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards

Active Recall Announced June 15, 2016 CPSC #16197

Quick answer

Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards is CPSC recall #16197, announced on June 15, 2016. The CPSC cites the following hazard: This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X The remedy is consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. until a replacement battery pack is received, consumers can use the laptop by plugging in the ac power only.. Affected brands: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary, Sony Electronics, Inc..

Hazard

This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X

Affected products

Panasonic battery packs used in Sony Electronics laptop computers

Recalled brands

SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary, Sony Electronics, Inc.

Remedy

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.

Recall date

June 15, 2016

Categories

Batteries and Chargers

Frequently asked questions

What is CPSC recall #16197?

CPSC recall #16197 covers Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on June 15, 2016. The CPSC cites the following hazard: This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X

What is the remedy for recall #16197?

The CPSC remedy for recall #16197 is consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. until a replacement battery pack is received, consumers can use the laptop by plugging in the ac power only.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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