Quick answer
Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards is CPSC recall #16131, announced on March 30, 2016. The CPSC cites the following hazard: This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery. The remedy is consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. if it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. until a replacement battery pack is received, consumers should use the laptop by plugging into ac power only.. Affected brands: Panasonic, Toshiba America Information Systems Inc..
This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
Affected products
Panasonic battery packs used in Toshiba laptop computers
Recalled brands
Panasonic, Toshiba America Information Systems Inc.
Remedy
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.
Recall date
March 30, 2016
CPSC recall #16131 covers Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on March 30, 2016. The CPSC cites the following hazard: This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
The CPSC remedy for recall #16131 is consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. if it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. until a replacement battery pack is received, consumers should use the laptop by plugging into ac power only.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/Toshiba-Recalls-Laptop-Computer-Battery-Packs. RecallDocket links to it from this page.
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