Quick answer
XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold is CPSC recall #16010, announced on October 20, 2015. The CPSC cites the following hazard: This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box. The remedy is consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact turtle beach for instructions on how to return the product for a free replacement gaming headset.. Affected brand: Turtle Beach Corporation.
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
Affected products
Ear Force® XO FOUR Stealth gaming headset
Recalled brands
Turtle Beach Corporation
Remedy
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Recall date
October 20, 2015
CPSC recall #16010 covers XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold, announced by the U.S. Consumer Product Safety Commission on October 20, 2015. The CPSC cites the following hazard: This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
The CPSC remedy for recall #16010 is consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact turtle beach for instructions on how to return the product for a free replacement gaming headset.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2016/XO-FOUR-Stealth-Gaming-Headsets-Recalled-By-Turtle-Beach. RecallDocket links to it from this page.
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