Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert)

Active Recall Announced September 8, 2015 CPSC #15751

Quick answer

Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert) is CPSC recall #15751, announced on September 8, 2015. The CPSC cites the following hazard: This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888 The remedy is consumers should immediately stop using the recalled water dispensers, unplug the units and contact nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. nestlé is contacting renters of the water dispensers directly.. Affected brands: Nestlé Waters North America, MTN Products Inc., The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract..

Hazard

This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888

Affected products

Water dispensers

Recalled brands

Nestlé Waters North America, MTN Products Inc., The water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract.

Remedy

Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.

Recall date

September 8, 2015

Categories

Drink Dispensers

Frequently asked questions

What is CPSC recall #15751?

CPSC recall #15751 covers Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on September 8, 2015. The CPSC cites the following hazard: This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888

What is the remedy for recall #15751?

The CPSC remedy for recall #15751 is consumers should immediately stop using the recalled water dispensers, unplug the units and contact nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. nestlé is contacting renters of the water dispensers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2015/Nestle-Waters-North-America-Recalls-Water-Dispensers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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