Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard

Active Recall Announced July 21, 2015 CPSC #15189

Quick answer

Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard is CPSC recall #15189, announced on July 21, 2015. The CPSC cites the following hazard: This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest. The remedy is consumers should immediately contact acorn for a free in-home repair. until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. if a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.. Affected brand: Acorn Stairlifts Inc..

Hazard

This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.

Affected products

Motorized stair lifts

Recalled brands

Acorn Stairlifts Inc.

Remedy

Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.

Recall date

July 21, 2015

Categories

Elevators

Frequently asked questions

What is CPSC recall #15189?

CPSC recall #15189 covers Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on July 21, 2015. The CPSC cites the following hazard: This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.

What is the remedy for recall #15189?

The CPSC remedy for recall #15189 is consumers should immediately contact acorn for a free in-home repair. until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. if a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2015/Acorn-Stairlifts-Recalls-Motorized-Stair-Lifts. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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