WindowTex Recalls Custom Roller Shades Due to Risk of Injury

Active Recall Announced December 16, 2014 CPSC #15047

Quick answer

WindowTex Recalls Custom Roller Shades Due to Risk of Injury is CPSC recall #15047, announced on December 16, 2014. The CPSC cites the following hazard: This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube. The remedy is consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. consumers can also contact windowtex for help identifying their authorized dealer. authorized dealers are contacting all known purchasers.. Affected brand: Windowcraft Inc. dba. WindowTex.

Hazard

This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.

Affected products

Roller Window Shades

Recalled brands

Windowcraft Inc. dba. WindowTex

Remedy

Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.

Recall date

December 16, 2014

Categories

Window Shades and Venetian Blinds and Indoor Shutters

Frequently asked questions

What is CPSC recall #15047?

CPSC recall #15047 covers WindowTex Recalls Custom Roller Shades Due to Risk of Injury, announced by the U.S. Consumer Product Safety Commission on December 16, 2014. The CPSC cites the following hazard: This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.

What is the remedy for recall #15047?

The CPSC remedy for recall #15047 is consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. consumers can also contact windowtex for help identifying their authorized dealer. authorized dealers are contacting all known purchasers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell WindowTex Recalls Custom Roller Shades Due to Risk of Injury on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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