Goal Zero Recalls Battery Packs Due to Fire Hazard

Active Recall Announced November 25, 2014 CPSC #15036

Quick answer

Goal Zero Recalls Battery Packs Due to Fire Hazard is CPSC recall #15036, announced on November 25, 2014. The CPSC cites the following hazard: This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall. The remedy is consumers should immediately stop using the recalled battery packs and contact goal zero for a free replacement battery pack.. Affected brand: Goal Zero LLC.

Hazard

This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Affected products

Goal Zero Sherpa brand 50 and 120 rechargeable battery packs

Recalled brands

Goal Zero LLC

Remedy

Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.

Recall date

November 25, 2014

Categories

Batteries and Chargers

Frequently asked questions

What is CPSC recall #15036?

CPSC recall #15036 covers Goal Zero Recalls Battery Packs Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on November 25, 2014. The CPSC cites the following hazard: This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

What is the remedy for recall #15036?

The CPSC remedy for recall #15036 is consumers should immediately stop using the recalled battery packs and contact goal zero for a free replacement battery pack.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Goal Zero Recalls Battery Packs Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2015/Goal-Zero-Recalls-Battery-Packs. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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