Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure

Active Recall Announced October 30, 2014 CPSC #15018

Quick answer

Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure is CPSC recall #15018, announced on October 30, 2014. The CPSC cites the following hazard: This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339. The remedy is consumers should immediately contact visonic or their alarm service provider for instructions on receiving a replacement pendant. until a new pendant is received, consumers should manually test their pendant regularly for low battery status.. Affected brands: Visonic Ltd., Visonic Inc..

Hazard

This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.

Affected products

Visonic Amber Pendants and Visonic Amber Kits

Recalled brands

Visonic Ltd., Visonic Inc.

Remedy

Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.

Recall date

October 30, 2014

Categories

Personal Protection

Frequently asked questions

What is CPSC recall #15018?

CPSC recall #15018 covers Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure, announced by the U.S. Consumer Product Safety Commission on October 30, 2014. The CPSC cites the following hazard: This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.

What is the remedy for recall #15018?

The CPSC remedy for recall #15018 is consumers should immediately contact visonic or their alarm service provider for instructions on receiving a replacement pendant. until a new pendant is received, consumers should manually test their pendant regularly for low battery status.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2015/Visonic-Recalls-Amber-Personal-Emergency-Response-Pendants-and-Kits. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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