Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)

Active Recall Announced June 26, 2014 CPSC #14738

Quick answer

Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert) is CPSC recall #14738, announced on June 26, 2014. The CPSC cites the following hazard: This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector. The remedy is consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact roland u.s. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.. Affected brand: Roland Corporation U.S..

Hazard

This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.

Affected products

Digital Electric Piano

Recalled brands

Roland Corporation U.S.

Remedy

Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.

Recall date

June 26, 2014

Categories

Musical Instruments

Frequently asked questions

What is CPSC recall #14738?

CPSC recall #14738 covers Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on June 26, 2014. The CPSC cites the following hazard: This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.

What is the remedy for recall #14738?

The CPSC remedy for recall #14738 is consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact roland u.s. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Roland-Recalls-Digital-Pianos. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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