Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

Active Recall Announced March 27, 2014 CPSC #14726

Quick answer

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert) is CPSC recall #14726, announced on March 27, 2014. The CPSC cites the following hazard: This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender. The remedy is consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.. Affected brand: Excel Industries, Inc., Hesston, Kan..

Hazard

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Affected products

Hustler and BigDog riding mowers

Recalled brands

Excel Industries, Inc., Hesston, Kan.

Remedy

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Recall date

March 27, 2014

Categories

Riding Lawn Mowers

Frequently asked questions

What is CPSC recall #14726?

CPSC recall #14726 covers Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert), announced by the U.S. Consumer Product Safety Commission on March 27, 2014. The CPSC cites the following hazard: This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

What is the remedy for recall #14726?

The CPSC remedy for recall #14726 is consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Excel-Industries-Recalls-BigDog-and-Hustler-Mowers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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