Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

Active Recall Announced August 26, 2014 CPSC #14262

Quick answer

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards is CPSC recall #14262, announced on August 26, 2014. The CPSC cites the following hazard: This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord. The remedy is customers should immediately stop using and unplug the recalled power cords and contact hewlett-packard to order a free replacement. consumers can continue to use the computer on battery power.. Affected brand: Hewlett-Packard Company (HP).

Hazard

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Affected products

Hewlett-Packard and Compaq notebook computer AC power cords

Recalled brands

Hewlett-Packard Company (HP)

Remedy

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Recall date

August 26, 2014

Categories

Power Cords

Frequently asked questions

What is CPSC recall #14262?

CPSC recall #14262 covers Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on August 26, 2014. The CPSC cites the following hazard: This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

What is the remedy for recall #14262?

The CPSC remedy for recall #14262 is customers should immediately stop using and unplug the recalled power cords and contact hewlett-packard to order a free replacement. consumers can continue to use the computer on battery power.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Hewlett-Packard-Recalls-Notebook-Computer-AC-Power-Cords. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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