Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards

Active Recall Announced July 1, 2014 CPSC #14220

Quick answer

Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards is CPSC recall #14220, announced on July 1, 2014. The CPSC cites the following hazard: This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display. The remedy is consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.. Affected brand: Sony Electronics Inc. of San Diego, Calif..

Hazard

This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.

Affected products

Personal computers

Recalled brands

Sony Electronics Inc. of San Diego, Calif.

Remedy

Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.

Recall date

July 1, 2014

Categories

Laptop Computers

Frequently asked questions

What is CPSC recall #14220?

CPSC recall #14220 covers Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on July 1, 2014. The CPSC cites the following hazard: This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.

What is the remedy for recall #14220?

The CPSC remedy for recall #14220 is consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Sony-Recalls-VAIO-Flip-PC-Laptops. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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