Quick answer
Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard is CPSC recall #14215, announced on June 25, 2014. The CPSC cites the following hazard: This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork. The remedy is consumers should immediately stop using the recalled bicycles. consumers with recalled scott bicycles should take them to an authorized scott dealer for a free repair of the nex model or a free replacement lower fork for the ncx model. consumers with recalled trek bicycles should take them to an authorized trek dealer for a free repair of nex, xcm and xct models or a free replacement of the nrx model.. Affected brands: Scott USA Inc. of Ketchum, Idaho, Trek Bicycle Corp..
This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.
Affected products
SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles
Recalled brands
Scott USA Inc. of Ketchum, Idaho, Trek Bicycle Corp.
Remedy
Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.
Recall date
June 25, 2014
CPSC recall #14215 covers Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard, announced by the U.S. Consumer Product Safety Commission on June 25, 2014. The CPSC cites the following hazard: This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.
The CPSC remedy for recall #14215 is consumers should immediately stop using the recalled bicycles. consumers with recalled scott bicycles should take them to an authorized scott dealer for a free repair of the nex model or a free replacement lower fork for the ncx model. consumers with recalled trek bicycles should take them to an authorized trek dealer for a free repair of nex, xcm and xct models or a free replacement of the nrx model.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Scott-Trek-Recall-Bicycles-with-SR-Suntour-Front-Forks. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free