Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

Active Recall Announced May 15, 2014 CPSC #14184

Quick answer

Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard is CPSC recall #14184, announced on May 15, 2014. The CPSC cites the following hazard: This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches The remedy is consumers should immediately stop using the recalled mowers and contact an exmark dealer for a free repair.. Affected brand: Exmark Manufacturing Co. Inc..

Hazard

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

Affected products

Exmark Quest ZRT Riding Mowers

Recalled brands

Exmark Manufacturing Co. Inc.

Remedy

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Recall date

May 15, 2014

Categories

Riding Lawn Mowers

Frequently asked questions

What is CPSC recall #14184?

CPSC recall #14184 covers Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard, announced by the U.S. Consumer Product Safety Commission on May 15, 2014. The CPSC cites the following hazard: This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

What is the remedy for recall #14184?

The CPSC remedy for recall #14184 is consumers should immediately stop using the recalled mowers and contact an exmark dealer for a free repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Exmark-Recalls-Quest-ZRT-Riding-Mowers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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