Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Active Recall Announced March 5, 2014 CPSC #14120

Quick answer

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards is CPSC recall #14120, announced on March 5, 2014. The CPSC cites the following hazard: This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel. The remedy is customers should immediately turn off and unplug the electric space heater and contact twin-star for a full refund.. Affected brand: Twin-Star International.

Hazard

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Affected products

Duraflame electric space heaters

Recalled brands

Twin-Star International

Remedy

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Recall date

March 5, 2014

Categories

Electric Heaters

Frequently asked questions

What is CPSC recall #14120?

CPSC recall #14120 covers Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards, announced by the U.S. Consumer Product Safety Commission on March 5, 2014. The CPSC cites the following hazard: This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

What is the remedy for recall #14120?

The CPSC remedy for recall #14120 is customers should immediately turn off and unplug the electric space heater and contact twin-star for a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Twin-Star-Recalls-Duraflame-Electric-Space-Heaters. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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