Quick answer
Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance is CPSC recall #14104, announced on February 12, 2014. The CPSC cites the following hazard: The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617. The remedy is consumers should immediately contact their system installer or a visonic alarm installation professional to replace the recalled base station with a new unit.. Affected brands: Visonic Ltd., Visonic Ltd..
The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617.
Affected products
Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Recalled brands
Visonic Ltd., Visonic Ltd.
Remedy
Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
Recall date
February 12, 2014
CPSC recall #14104 covers Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance, announced by the U.S. Consumer Product Safety Commission on February 12, 2014. The CPSC cites the following hazard: The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617.
The CPSC remedy for recall #14104 is consumers should immediately contact their system installer or a visonic alarm installation professional to replace the recalled base station with a new unit.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Visonic-Amber-Personal-Emergency-Response-Kits-Recalled. RecallDocket links to it from this page.
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