Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt

Active Recall Announced December 17, 2013 CPSC #14061

Quick answer

Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt is CPSC recall #14061, announced on December 17, 2013. The CPSC cites the following hazard: This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins. The remedy is consumers should immediately stop using the recalled charger for the hp chromebook 11 and contact google for a free replacement charger.. Affected brands: Google Inc., Hewlett-Packard Company (HP).

Hazard

This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.

Affected products

HP Chromebook 11 power supply/charger

Recalled brands

Google Inc., Hewlett-Packard Company (HP)

Remedy

Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.

Recall date

December 17, 2013

Categories

Battery Chargers

Frequently asked questions

What is CPSC recall #14061?

CPSC recall #14061 covers Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt, announced by the U.S. Consumer Product Safety Commission on December 17, 2013. The CPSC cites the following hazard: This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.

What is the remedy for recall #14061?

The CPSC remedy for recall #14061 is consumers should immediately stop using the recalled charger for the hp chromebook 11 and contact google for a free replacement charger.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/Google-and-HP-Recall-HP-Chromebook-11-Chargers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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