SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

Active Recall Announced December 4, 2013 CPSC #14038

Quick answer

SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard is CPSC recall #14038, announced on December 4, 2013. The CPSC cites the following hazard: The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013. The remedy is consumers should immediately stop using bicycles with the recalled sram red derailleurs and return the bicycles to the place of purchase or any sram dealer for a free replacement, including installation. consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact sram for instructions on how to return the recalled product for the free replacement.. Affected brand: SRAM, LLC.

Hazard

The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013.

Affected products

Bicycle chain derailleurs

Recalled brands

SRAM, LLC

Remedy

Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

Recall date

December 4, 2013

Categories

Bicycles and Bicycle Accessories

Frequently asked questions

What is CPSC recall #14038?

CPSC recall #14038 covers SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on December 4, 2013. The CPSC cites the following hazard: The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013.

What is the remedy for recall #14038?

The CPSC remedy for recall #14038 is consumers should immediately stop using bicycles with the recalled sram red derailleurs and return the bicycles to the place of purchase or any sram dealer for a free replacement, including installation. consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact sram for instructions on how to return the recalled product for the free replacement.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/SRAM-Recalls-Derailleurs-for-Bicycles. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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